Terms of service

Acceptance of Terms

By accessing or using GemVibra’s website or services, you agree to be bound by these Terms. If you do not agree, you must not use our website, products, or services.

Accounts and Security

Some features may require an account. You are responsible for maintaining the confidentiality of your account information and all activities that occur under your account. You agree to notify us immediately if you suspect unauthorized access. You may not use another user’s account without permission.

You must provide accurate and complete information when creating an account and keep it updated.

Use of Website

You agree to use our website only for lawful purposes. You may not interfere with website operations, transmit harmful content, or attempt to access unauthorized areas of the website or other users’ data.

Orders and Purchases

All orders are subject to acceptance and availability. Payment must be received before shipment. We reserve the right to refuse or cancel orders for any reason, including errors in product information or pricing.

Prices, promotions, and discounts are subject to change. You will be charged the price displayed at the time of your order.

Returns, Refunds, and Cancellations

Our return and refund policy is detailed on the Returns & Refunds page. You must follow the instructions and meet the conditions listed for any return, exchange, or cancellation to be valid.

Certain products, such as personalized or hygiene-sensitive items, may be non-returnable. Refunds are issued to the original payment method and may take several business days to process.

Product Descriptions and Warranty

We strive to provide accurate product descriptions and images. However, colors, patterns, and sizes may vary due to the natural materials used and monitor display differences.

GemVibra does not provide any express or implied warranty except where required by law.

Intellectual Property

All content on GemVibra’s website, including text, graphics, images, logos, and designs, is owned or licensed by GemVibra. You may not reproduce, distribute, modify, or create derivative works without prior written permission.

Disclaimer of Warranties

GemVibra provides products and the website “as is” and makes no guarantees regarding their accuracy, reliability, or suitability. Your use is at your own risk.

Limitation of Liability

GemVibra is not liable for indirect, incidental, or consequential damages arising from your use of the website or products, including lost profits or personal injury.

User-Generated Content

If you submit content (reviews, comments, images) to GemVibra, you grant us a worldwide, royalty-free license to use, display, and modify that content in connection with our marketing and website.

Third-Party Services

We may use third-party service providers for payment processing, shipping, email communication, and analytics. These providers are bound to protect your information and use it only for the purposes specified.

Privacy and Data Protection

Our Privacy Policy governs the collection and use of personal information. By using our website and services, you consent to our data practices as described in the Privacy Policy.

Changes to Terms

GemVibra reserves the right to update these Terms at any time. Updates will be posted on this page with the date of last revision. Your continued use constitutes acceptance of any changes.

Governing Law

These Terms are governed by the laws of the jurisdiction where GemVibra operates. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the appropriate courts.